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US banks detect unauthorized AI agents in customer accounts, Axios reports | Reuters

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Major US banks detect unauthorized AI agents accessing customer accounts

JPMorgan, Citi, Bank of America, and Morgan Stanley have detected AI agents accessing customer accounts and taking actions, sometimes without clear authorization or instruction from users.

Oct 22, 2026·4 sourcesAI agentsUnauthorized actionAgent permissionsOpenAIComputer useAI cybersecurityBrowser and computer use agents
Major US banks detect unauthorized AI agents accessing customer accounts
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Other sources for this story

The Decoder

Major US banks are locking out AI agents that log in with customer credentials

The Verge

AI agents are causing massive headaches for banks.

Axios

Scoop: Unvetted AI agents are accessing U.S. bank accounts