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Oct 26, 2026

Keystone halts web orders and will destroy 18,835 wallets after security breach

Hardware wallet maker Keystone suspended online orders and announced it will destroy nearly 19,000 unsold devices after attackers stole an authenticity verification key in a website breach. The incident also exposed 25,964 customer records containing names and addresses.

Oct 26, 2026·2 sources
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Top claims

  • ▪Keystone stated that the WebAuth key stolen in the October 20 breach does not play a role in generating recovery phrases, deriving private keys, or signing cryptocurrency transactions
  • ▪Keystone confirmed hardware wallets delivered before October 20, 2026, are safe if authenticity checks pass, but advised contacting support before initializing devices received with the old WebAuth key after October 20, 2026
  • ▪Keystone explicitly warned users that it will not request physical device returns and cautioned against scam messages claiming to offer device recalls or asset migrations

Subtopics

Crypto security1Crypto wallets1Cybercrime1Hardware wallet1Keystone website and authentication-key breach1Self-custody1Wallet & key compromise1

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