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Oct 28, 2026

ServiceNow shares plunge 25% after earnings revive AI disruption fears

Enterprise software company ServiceNow saw shares fall 25% in their worst day ever after third-quarter subscription sales guidance met but didn't exceed estimates, intensifying Wall Street concerns about AI disrupting traditional software businesses.

Oct 28, 2026·2 sources

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Top claims

▪ServiceNow projected fourth-quarter 2026 current remaining performance obligations growth of over 18%, falling slightly short of Wall Street expectations of 19%
▪ServiceNow reported third-quarter 2026 adjusted earnings of $1.00 per share, falling short of Wall Street estimates of $1.02 to $1.03 per share
▪ServiceNow shares had gained 36% in the three months prior to October 28, 2026, driven by investor optimism regarding its position against artificial intelligence competitors

Subtopics

AI agents1 AI bubble concerns1 Alphabet1 Business & enterprise AI1 Wall Street1

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