Google Cloud outage disrupts UK banks and services

A power event at Google Cloud's europe-west2 region in London on October 20, 2026 caused widespread outages affecting UK banking services including Revolut, Lloyds Bank, Halifax, and Bank of Scotland. Downdetector recorded more than 1,500 reports of Revolut issues shortly after 08:00 BST. The outage also disrupted HM Courts and Tribunals Service video hearings and DPD delivery services, with Google Cloud providing no clear resolution timeline.

Google Cloud power outage

• ▪Google Cloud reported a power event behind an outage affecting its UK data centre complex europe-west2 on October 20, 2026
• ▪Google Cloud's europe-west2 region was experiencing elevated errors and intermittent network failures across some of its services as of early morning October 20, 2026
• ▪Google Cloud reported an issue with multiple services at its UK data centre complex europe-west2 on October 20, 2026

UK banking service disruptions

• ▪Lloyds Bank, Halifax, and Bank of Scotland experienced problems with certain online services on October 20, 2026
• ▪Downdetector saw more than 1,500 reports of issues affecting Revolut services shortly after 08:00 BST on October 20, 2026
• ▪Revolut experienced a service disruption affecting multiple services on October 20, 2026, caused by a third-party issue

Affected organizations response

• ▪DPD was aware of connection issues linked to the Google Cloud outage on October 20, 2026
• ▪Revolut confirmed all its customers' money and data are safe during the October 20, 2026 service disruption caused by the Google Cloud outage
• ▪Google Cloud apologized to all who are affected by the disruption on October 20, 2026
• ▪HM Courts and Tribunals Service was aware of an issue linked to the Google Cloud outage affecting the video platform used for remote hearings on October 20, 2026

Service restoration timeline

• ▪The Google Cloud outage at Google's UK cloud site europe-west2 was first indicated on Google's service health dashboard on October 19, 2026 evening UK time
• ▪Google Cloud has not given a clear timeline for when the October 20, 2026 outage issues at its europe-west2 region will be resolved

Perspective of Affected service providers (Revolut, banks, courts)

• ▪Revolut confirmed all its customers' money and data are safe during the October 20, 2026 service disruption caused by the Google Cloud outage
• ▪HM Courts and Tribunals Service was aware of an issue linked to the Google Cloud outage affecting the video platform used for remote hearings on October 20, 2026