Qatar launches AI-powered self-service platform for prison inmates

Qatar's Public Prosecution, collaborating with the Ministry of Interior, has launched an AI-powered Self-Service Platform for inmates in penal and correctional institutions. The digital initiative allows inmates to securely submit verbal requests in their preferred language, access case reports, and track judicial procedures. The Execution of Judgments Prosecution reviews and adjudicates these requests directly, enhancing judicial transparency, privacy, and human rights safeguards.

AI-powered inmate self-service platform

• ▪The Self-Service Platform allows inmates to submit a wide range of service requests, access case reports, and monitor procedures taken in response
• ▪The Public Prosecution of Qatar, in cooperation with the Ministry of Interior, launched a new Self-Service Platform for inmates in penal and correctional institutions

Qatar digital transformation strategy

• ▪The Self-Service Platform aligns with Qatar's commitment to human rights and is part of the Public Prosecution's digital transformation strategy
• ▪The digital transformation strategy aims to expand the use of smart technologies to improve judicial services while upholding justice, transparency, and confidentiality

Secure multilingual communication system

• ▪Inmates can listen to their recorded submissions using dedicated headsets to ensure privacy and confidentiality
• ▪The platform allows inmates to submit requests verbally in their preferred language and receive responses in that same language

Request submission processing workflow

• ▪Inmates submit requests through artificial intelligence-supported smart devices installed in penal and correctional institutions
• ▪The Execution of Judgments Prosecution receives, reviews, and adjudicates inmates' requests directly through the platform, notifying inmates of the outcomes

Privacy confidentiality safeguards

• ▪The platform provides each inmate with an independent and secure login to communicate directly and securely with the Public Prosecution
• ▪Requests are transmitted directly to the Public Prosecution for confidential review and prompt processing to strengthen legal safeguards