HSBC is expanding its Singapore operations by establishing its first Global AI Centre of Excellence in the second half of 2026. The hub will develop scalable AI capabilities for wealth management, treasury, and digital payments, with its AI specialists working alongside HSBC Chief AI Officer David Rice and relevant business teams. HSBC plans to hire more than 100 AI specialists and add 100 wealth relationship managers, while partnering with educational institutions and government bodies to build a talent pipeline and maintain strong governance and human oversight.
HSBC AI centre of excellence
- ▪HSBC plans to launch its first Global AI Centre of Excellence in Singapore in the second half of 2026
- ▪The Global AI Centre of Excellence will develop artificial intelligence capabilities that can be scaled across HSBC's global network
- ▪The Global AI Centre of Excellence will maintain strong governance frameworks and human oversight in all its AI development
AI specialist hiring in Singapore
- ▪HSBC's AI recruitment will span natural language processing, data science, AI governance, human-centred design, and AI-fluent business specialists
- ▪HSBC will partner with Singapore's educational institutions and government bodies to train and build a pipeline of AI talent
- ▪HSBC plans to recruit more than 100 artificial intelligence specialists in Singapore over the next two years
AI-enabled wealth management tools
- ▪HSBC plans to add 100 wealth relationship managers in Singapore over the next two years to serve affluent and ultra-high-net-worth customers
- ▪The Global AI Centre of Excellence will focus on developing AI-enabled wealth journeys and AI portfolio builders for wealth management
Agentic commerce payment solutions
- ▪HSBC has piloted end-to-end agentic commerce flows in Singapore in collaboration with Mastercard, involving SourceSage and FortyTwo in the connected procurement and e-commerce ecosystem
- ▪The Global AI Centre of Excellence will develop agentic treasury solutions for corporate treasurers and AI-enabled e-commerce payments
Singapore regional innovation hub
- ▪HSBC Singapore established a quantum centre of excellence in 2025 to explore quantum-safe security and financial applications
- ▪HSBC has rolled out tokenised deposits and blockchain technology across six jurisdictions, including Singapore, Hong Kong, Luxembourg, the UK, the US, and the UAE
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