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Nubank and Mercado Pago halt crypto transfers after external provider disruption
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Nubank and Mercado Pago halt crypto transfers after external provider disruption

Nov 6, 2026

On November 6, 2026, Brazilian digital bank Nubank and Mercado Libre's fintech arm Mercado Pago temporarily suspended cryptocurrency deposits and external wallet transfers in Brazil due to external service provider disruptions. Nubank cited third-party data instability, while Mercado Pago reported issues with a risk-monitoring provider. Both institutions assured clients that all funds remain secure and unaffected by recent industry exploits, including a record $6.3 billion breach at Binance.

Crypto transfer suspensions by Nubank and Mercado Pago

  • ▪Mercado Libre's fintech arm Mercado Pago blocked some cryptocurrency transfers to external wallets and reported potential deposit delays on November 6, 2026
  • ▪Brazilian digital lender Nu Holdings Ltd. (Nubank) temporarily suspended cryptocurrency deposits and withdrawals in Brazil on November 6, 2026
  • ▪Nubank did not disclose how many of its approximately 120 million clients in Brazil were affected by its November 6 suspension of crypto transfers

External provider issues and security statements

  • ▪Nubank attributed its crypto transfer suspension to instability from an external data provider without naming the specific business partner
  • ▪Mercado Pago cited an incident affecting a risk monitoring and anti-money laundering service provider as the cause for its crypto transfer block

2 sources

Bloomberg
Nubank Suspends Crypto Deposits, Withdrawals in Brazil Over Provider Issue
View source article
Reuters
Nubank, Mercado Pago halt crypto transfers after external provider disruption | Reuters
View source article

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NubankBrazil

Topics

Crypto exchangesAnti-money laundering (AML)Crypto securityCrypto hacks