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Nearly 600,000 Customers Still Awaiting Trump Mobile Phones Nearly a Year After $100 Deposits, Prompting FTC Investigation Request
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Nearly 600,000 Customers Still Awaiting Trump Mobile Phones Nearly a Year After $100 Deposits, Prompting FTC Investigation Request

May 11, 2026

Democratic lawmakers have requested a Federal Trade Commission investigation into Trump Mobile, a venture launched by Donald Trump Jr. and Eric Trump in June 2025, after approximately 590,000 customers paid $100 deposits totaling nearly $60 million for a $499 gold-plated smartphone that has not shipped to a single confirmed buyer nearly a year later. The T1 phone was initially promised for late summer 2025 but was repeatedly delayed through November, December, and mid-March 2026 before Trump Mobile removed the release date entirely in April 2026. Trump Mobile also quietly updated its terms in April 2026 to state that deposits do not create a contract for sale and do not guarantee a device will be produced, while changing its manufacturing claims from "Made in the USA" to "American-proud design" after executives confirmed the bulk of production would happen overseas. Senator Elizabeth Warren requested FTC investigation in January 2026 into potential false advertising and bait-and-switch tactics, with lawmakers emphasizing that consumer protection laws should apply equally regardless of political connections.

Trump Mobile T1 phone launch

  • ▪Dominic Preston, a news editor at The Verge, spoke to Trump Mobile executives in February 2026 to get a firsthand look at a model of the T1 phone over Google Meet
  • ▪Trump Mobile's "47 Plan" service costs $47.45 per month and operates on the T-Mobile network
  • ▪Donald Trump Jr. and Eric Trump announced the Trump Mobile flagship T1 phone on June 16, 2025
  • ▪The article about Trump Mobile T1 phone delays was published on May 11, 2026
  • ▪The Trump Mobile T1 phone was announced on June 16, 2025, to coincide with the 10th anniversary of Donald Trump's 2016 campaign launch

Undelivered customer preorders

  • ▪The Trump Mobile T1 phone delivery date was pushed back from November 2025 to December 2025, then to mid-March 2026
  • ▪The Trump Mobile T1 phone was initially promised for late summer 2025 but was later pushed back to November 2025
  • ▪Trump Mobile redesigned its website in April 2026, removing the Trump Mobile T1 phone release date altogether
  • ▪Trump Mobile T1 phone buyers collectively paid $59 million in deposits
  • ▪Not a single confirmed customer has received the Trump Mobile T1 phone as of May 10, 2026
  • ▪NBC News placed a $100 deposit for a Trump Mobile T1 phone in August 2025 to track the story

Nonrefundable deposit terms

  • ▪Trump Mobile customers paid $100 deposits to secure a Trump Mobile T1 phone
  • ▪Trump Mobile quietly updated its Preorder Deposit Terms and Conditions on April 6, 2026

Made in USA claims

  • ▪Trump Mobile promised the T1 phone would be "Made in the USA."
  • ▪Senator Elizabeth Warren asked the Federal Trade Commission in January 2026 to determine whether Trump Mobile's "Made in the USA" advertising was false advertising

Overseas manufacturing reality

  • ▪Trump Mobile executives confirmed to reporters that the T1 phone would not be manufactured in the United States

FTC investigation request

  • ▪Journalist Joseph Cox investigated the Trump Mobile T1 phone saga for 404 Media
  • ▪Senator Elizabeth Warren asked the Federal Trade Commission in January 2026 to investigate Trump Mobile's bait-and-switch tactics involving deposits for products never delivered

Perspective of Trump Mobile customers

  • ▪Trump Mobile customers collectively paid nearly $60 million in deposits for a product that has not shipped to a single confirmed buyer as of May 10, 2026
  • ▪Trump Mobile customers face updated terms stating their $100 deposits are non-transferable, carry no independent cash value, and do not guarantee a device will be produced

9 sources

Nbcnewyork
Democratic lawmakers urge FTC to investigate Trump phone
View source article
Btimesonline
Nearly 600,000 Trump Mobile Buyers Still Waiting as $59 Million in T1 Phone Deposits Sparks Backlash
View source article
Moneywise
590,000 Americans made $100 deposits for Trump’s $499 gold phone — nearly a year later, not 1 has shipped
View source article
Popular
We were promised a gold-plated Trump phone
View source article
Ibtimes
Nearly 600,000 Buyers Paid $60 Million for a Gold Trump Phone That Has Never Arrived
View source article

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CFTC enforcementConsumer protectionFederal Trade Commissioner

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